The Business Analytics Institute offers a wide range of training, coaching and consulting services to help management improve their ability to take tough decisions.
The Business Analytics Institute offers a wide range of training, coaching and consulting services to help management improve their ability to take tough decisions.
Ten articles on identity, trust, and governance in agentic systems — built around the live cases anchoring BAI Winter School 2027 in Cape Town: MyMzansi, SARS Modernisation 3.0, and the EU Digital Identity Wallet.
Ten articles, each standing alone, building the case that Winter School 2027 makes over ten residential days: agentic systems raise questions about identity, trust infrastructure, and accountability that no compliance checklist answers on its own. The series opens with The Missing Identity and closes on Trust by Design — the programme's own capstone workshop — timed to close out well ahead of the 2027 cohort's departure for Cape Town.
Who reads it: graduate students and working professionals considering Winter School 2027, technology and innovation leaders governing agentic deployments today, and anyone deciding whether MyMzansi, SARS Modernisation 3.0, or the EU Digital Identity Wallet has something to teach their own organization.
Of organizations already use AI agents in production, but only one in ten has a strategy for managing the non-human identities those agents create. (Okta, 2026)
Of security leaders expect a material AI-agent incident this year — while only 6% of security budgets are allocated to the risk. (Lasso Security, 2026)
Agents already outnumber human identities 25–50x in many enterprises. Naming what's automated is the first step to naming what's still worth developing in yourself.
Zero Trust verifies who acted. It doesn’t build the judgment a human still needs to exercise — and like any other capability, that one only grows with deliberate practice.
MyMzansi, SARS Modernisation 3.0, and the EU Digital Identity Wallet are live and running now — real institutions building real capability, not a hypothetical for a classroom.
The EUDI Wallet's selective disclosure shows personal agency can be designed for — a working model for the same discipline a person has to build for themselves.
Maker, Checker, Accountable Principal isn’t only an org chart — it’s a growth path. The series maps what it actually takes to earn your way to the third rung.
Every claim traces to a dated, named 2026 source. Developing real judgment about agentic AI starts with evidence — not the next adoption headline.
91% of organizations use AI agents; only 10% have a strategy for managing the non-human identities those agents create. The series opens on the question no one has answered yet.
The Cloud Security Alliance's Agentic Trust Framework and NIST SP 800-207 extend “never trust, always verify” to non-human principals.
Principal-agent theory assumes agents respond to incentives and sanctions. 2026 scholarship argues that assumption breaks down entirely for AI agents.
MyMzansi built a national identity front door in ten weeks — deliberately voluntary. Does an opt-out clause preserve real agency once a system becomes “the only gateway”?
SARS Modernisation 3.0 pairs biometric identity with agentic AI that autonomously flags, assesses, and collects — against a record R2.01 trillion collected in 2025/26.
The EUDI Wallet's selective-disclosure design builds agency into the architecture itself — but EU pilots already flag the “cookie problem” of consent fatigue.
97% of security leaders expect a material AI-agent incident this year; only 6% of budgets are allocated to it, and 68% can't tell human activity from agent activity in their own logs.
Which human judgments an organization deliberately keeps — judgment under ambiguity, institutional memory, relational trust — versus which it lets erode by default.
BAI's own accountability architecture, made explicit — the structural answer to every veto-in-name-only case built across Acts I and II.
Capstone, named for the programme's own Day 9 workshop. Synthesizes identity, trust, and governance into a portable decision tool — landing three weeks ahead of the 2027 cohort's departure for Cape Town.
Ten days in Cape Town, February 2027 — MyMzansi, SARS Modernisation 3.0, and the EUDI Wallet as live case studies, taught by the people building them. Application deadline: December 2026.
The 1st and 3rd Wednesday of every month, 19 August 2026 – 6 January 2027. One email per article, direct from BAI Europe.
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